Email account setup on iPhone (SMTP/IMAP/POP3)

                                                                            

Follow these step-by-step instructions to set up your Namecheap Private Email account on your iPhone:

1. Select Settings from the home screen of your iPhone:

                                    

2. Choose Mail, Contacts, Calendars and click Add Account:

                                    

                                 

3. Choose Other from the list that appears:

                              

4. Select Add Mail Account. In the New Account menu, you will need to specify the following records: 

• Name – your name (will appear as sender name) 
• Address – your full email address, as created with Namecheap Private Email 
• Password – the password for this email address 
• Description – lets you specify any description (we suggest you use your email address)

                                  

Click Next.

5. Select protocol type: IMAP or POP3. We advise you to use IMAP. Your selection will be highlighted blue.

6. Settings are the same for both IMAP and POP3: 

• Name, Address and Description: should have been already filled in
• Host name: mail.privateemail.com 
• User Name: your email address
• Password: password for your email

In the fields for both Incoming Mail Server and Outgoing Mail Server, indicate the following settings:

                                   

                                            

Click Next.

7. If you use IMAP, you can enable the following services:

                                     

Click Save and wait while the system completes necessary checks.

8. When the checks are finished, you'll be redirected to the Mail, Contacts, Calendars screen. Choose your newly created account there:

                                   

                                  

9. Scroll down and select Advanced:

                                       

10. Here you can choose additional settings for IMAP or POP3.

If you set IMAP connection, you need to use port 993 (with SSL) or port 143 (without SSL).
Set IMAP Path Prefix to INBOX:

                                   

or

                                   

If you chose POP3, you need to use port 995 (with SSL) or port 110 (without SSL):

                                          

or

                                    

11. In order to set up additional settings for outgoing server, you will need to return in the previous menu and then go to Outgoing Mail Server by clicking on the host name of the server:

                                   

12. For Outgoing Server (SMTP), select port 465 (with SSL) or port 26 (without SSL):

                                   

or

                                   

Once the settings are verified, your account is active and ready to use.
To test your new email account, go to Messages and try sending and receiving emails.


That's it!

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EMAIL SETUP ON YOUR ANDROID PHONE (VIDEO)

Email Setup on Your Android Phone

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EMAIL ACCOUNT SETUP IN MAC MAIL (SMTP/IMAP/POP3)

This tutorial shows you how to set up Apple Mail to work with your Private Email email account. We will use a test email account example@nctest.com to show you what to do. Before proceeding with the Apple Mail setup, you need to make sure that you have created a mailbox.

In order to set up your Apple Mail, follow the steps below:

1. From the Mail menu, select Preferences:                                                                             

                                                                            

2. Go to the Accounts tab, and then click on + at the bottom of the Accounts box:                             

                                                  

3. In the Add Account window, enter your name, full email address and password for. Once done, click on Continue: 

                                                     

4. In the Incoming Mail Server screen, select POP or IMAP from the Account Type list and enter your details as follows: 

Description: the name of your account 

Incoming mail server (POP or IMAP): mail.privateemail.com 

User Name: full email address 

Password: password for your email account 

Click Continue to proceed. 

                                                  

5. Check mark Use Secure Sockets Layer (SSL) option and set Authentication to Password: 

                                                     

6. In the Outgoing Mail Server screen, enter your details as follows:                                      

Description: the name of this mail server 

Outgoing mail server: mail.privateemail.com (same as incoming) 

Use only this server: should be checked 

Use Authentication: should be checked 

User Name: full email address 

Password: password for your email account 

Click Continue once filled: 

                                                  

7. You will see Account Summary with all your details. Check Take Account Online box and click Create: 

                                                      

8. When you create and send your first email, a message saying Change prefix to INBOX appears. Set to Don't change.  Once your account has been created, you will be able to choose additional settings for IMAP or POP3 incoming/outgoing server.  9. For outgoing server (SMTP), click on your account under Accounts.  In Account Information find Outgoing Mail Server (SMTP) field and then select Edit SMTP server list option:

                                                         

10. Here you can set the server and specify the port: Outgoing server (SMTP): port 465 with SSL Use Secure Sockets Layer (SSL): should be checked 

                                                  

11. For incoming server (IMAP/POP) click on your account under Accounts and go to Advanced tab.  For IMAP use the following settings:                                                                                                  

Port: port 993 with SSL, or 143 without SSL 

Use SSL: select it when applicable 

Authentication: set to Password 

For POP3 protocol use the following settings: 

Port: port 995 with SSL, or 110 without SSL 

Use SSL: select it when applicable 

Authentication: set to Password 

                                                       

That's it!

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HOW TO SET UP EMAIL ON YOUR ANDROID DEVICE ?

Email account setup on Android 5.x.x (Lollipop) (SMTP/IMAP/POP3)

To set up Private Email account via IMAP/POP3/SMTP protocols, do the following: 

1. Open Settings of your Android device and tap on Accounts menu in section Personal:                                                                                                                           
                                                                                   
2. Tap on Add Account at the very bottom of the screen:                                                           
                                                                                   
3. On the next screen you will need to choose whether you wish to configure IMAP or POP3 account. Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly. Don't know about 
   Email Protocols ?
                                                                           
                                                                                 
4. The next screen will prompt you to enter your email address.Make sure to type in full Private Email address:                                                                                                       
                                                                                  
5. Once done, tap Next to proceed to the next step. 
6. Here you will need to indicate your email account password.                                                   
                                                                                
7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose.Make sure to use the following settings for IMAP:                                                                                                                                Username: full email address                                                                                                                   Password: password for this mailbox                                                                                                                    Server: mail.privateemail.com                                                                                                                                    IMAP Port: 993                                                                                                                                                       Security Type: SSL/TLS (Accept All certificates)                                                               
                                                                                  
8. If you decided to use POP3 protocol, the following settings should be indicated:                                                             Username: full email address                                                                                                                Password: password for this mailbox                                                                                                              Server: mail.privateemail.com                                                                                                                                    POP3 Port: 995                                                                                                                                                        Security Type: SSL/TLS (Accept All certificates)                                                                                                                               
                                                                                        
9. Once done, tap Next to verify the settings and proceed to Outgoing Server settings menu. 
10. Here you will need to fill in the corresponding fields as shown below:                                                                                    SMTP Server: mail.privateemail.com                                                                                                                         Port: 465                                                                                                                                                                  Security Type: SSL/TLS (Accept All certificates)                                                                                                        Username: full email address                                                                                                                                    Password: password for this mailbox                                         
                                                                                        
11. Once ready, tap Next to verify SMTP settings and finish the account setup:
                                                                                 
                                                                                 
                                                                                                            

That's it!

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HOW TO SET UP EMAIL ON OUTLOOK (VIDEO)

Watch this video to learn how to set up email on Outlook.

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HOW TO SET UP EMAIL ON YOUR IOS DEVICE (VIDEO)

Watch this video to learn how to set up email on your iOS device.

Read More »

EMAIL PROTOCOLS

All email services provided different companies may be accessible through webmail or an email client such as Microsoft Outlook or Apple Mail. This article will get you familiar with some of the basics of configuring email for an email client and provide information on accessing your email via a web browser.

Email Protocols

How POP works

POP (Post Office Protocol) is the older of the two methods for mail retrieval. In the most basic sense, POP simply grabs emails from your server and downloads them to your email client.When using POP, emails are deleted from the server and will not be available if you attempt to access your mail from another email client or webmail. Some email clients offer a feature to leave a copy on the server. We have seen many email issues from this feature being used improperly. If you decide to use POP, you can still view these messages using the webmail client for your service. 

How IMAP works

IMAP is the preferred method of connecting to your email server. It simply displays the contents of your mailbox as they appear on your server. Also, by default, spam folders are configured to be IMAP-Only, meaning you will need to use an IMAP connection in order to view and delete messages. Once again, we recommend using an IMAP connection to both keep an eye on your Spam folder, and to make sure you don't download email from your server that you would like to read elsewhere.

Email Security

Many customers travel and want to securely check their email from various locations such as a wireless hotspot. For these customers, we offer the ability to use a SSL (Secure Sockets Layer) connection. This will allow any email client to connect to your email service over an encrypted connection. We encourage all of our customers to use a secure connection when possible.

Email Port Numbers

We use the standard email ports for all of our services. Below is a list of these commonly used ports:

Incoming Connections

• IMAP, non-SSL: 143
• IMAP, SSL: 993
• POP, non-SSL: 110
• POP, SSL: 995

Outgoing SMTP Connections

• SSL: 465
• non-SSL: 25 (or 587)

EMAIL INFORMATION

The following will show you the information needed to configure an email client to use your (mt) Media Temple provided email. We encourage secure connections, so the following information is provided assuming you are making a secure IMAP connection with SSL.

Incoming Mail Server

Your incoming mail server:

• Example: xxx.xxx.xxx.xxx 
• Your incoming mail server is the IP address for your server which can be found in your Server Guide.

Incoming Port

We are making a SSL connection use port 993.

• Example: 993

Incoming SSL

We are making a secure connection so make sure SSL is enabled for your incoming mail settings.

• Example: Yes, SSL Enabled

Username

The username is going to be the full email address which you or the account owner created.

• Example: username@example.com

Password

The password is set within the Plesk Control Panel. Be sure to use a strong password, and change it regularly. If you need to change your password, please do the following:

Outgoing Mail Server

Your outgoing mail server:

• Example: xxx.xxx.xxx.xxx 
  Your outgoing mail server is the IP address for your server which can be found in your Server Guide.

Outgoing Port (SMTP)

Your outgoing port numbers may need to be set manually. Since we are using a secure connection, you will use port 465.

• Example: 465

Outgoing SSL

We are making a secure connection so you will want to make sure SSL or TLS is enabled for your outgoing mail settings, just as you did for the incoming settings.

• Example: Yes, SSL Enabled

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